Last updated: September 29, 2026
These Terms of Service (“Terms”) govern your use of the Twisted Teddy Apparel website and your purchase of products through the website.
Twisted Teddy Apparel is a brand and online storefront operated by Designs by CJ, LLC (“Twisted Teddy Apparel,” “Designs by CJ, LLC,” “we,” “us,” or “our”).
By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms and to any policies referenced in them.
If you do not agree to these Terms, please do not use the website or place an order.
You may use this website only for lawful purposes.
By using the website or placing an order, you represent that you are legally capable of entering into a binding agreement or that you are using the website with the permission and supervision required by applicable law.
You may not use our website, products, or services:
We may suspend or terminate access to the website for violations of these Terms.
The Twisted Teddy Apparel website is operated using WordPress and WooCommerce.
Our website is hosted through a third-party hosting provider.
We may use additional third-party services for:
The availability and functionality of these services may depend on their respective providers.
We sell apparel, accessories, stickers, pins, socks, and other Twisted Teddy Apparel products through our website.
Some products may be available in multiple:
Product availability may change without notice.
We reserve the right to:
We make reasonable efforts to display our products accurately.
However, product appearance may vary due to:
Some products may be displayed using digital mockups, interactive 3D previews, or other visual representations.
These previews are intended to help customers understand the design and approximate appearance of the product but may not reproduce every detail of the physical item exactly.
All prices are displayed in U.S. dollars unless otherwise stated.
Prices may change without prior notice.
A price change does not affect an order that has already been accepted and processed unless an obvious pricing or technical error occurred.
We may correct pricing errors, typographical errors, or inaccurate promotional information when discovered.
If an error affects an order you have already submitted, we may contact you before continuing with the order.
Submitting an order does not guarantee acceptance.
We reserve the right to refuse, cancel, or limit an order for reasons including:
If we cancel an order after payment has been successfully processed, any applicable payment reversal or refund will be handled through the payment provider.
We may contact you using the email address or telephone number supplied with your order if additional information is required.
You agree to provide accurate, current, and complete information when placing an order or creating an account.
This may include:
You are responsible for keeping account information accurate and for protecting your account credentials.
Payments on the Twisted Teddy Apparel website are processed through Square.
Depending on device, browser, eligibility, and Square configuration, additional Square-supported payment methods may be offered.
By submitting payment information, you represent that you are authorized to use the selected payment method.
Payment processing is also subject to Square’s applicable terms, policies, and security procedures.
Twisted Teddy Apparel does not intentionally store your complete credit-card number or card security code on our website.
We make reasonable efforts to process and ship orders promptly.
Estimated shipping or delivery times are not guarantees.
Delays may occur because of:
Customers are responsible for providing an accurate and complete shipping address.
We are not responsible for delivery problems caused by incorrect information supplied by the customer.
Shipping and tracking information may be provided through USPS-related services or other shipping and tracking providers used by our store.
Our Refund and Exchange Policy is incorporated into these Terms.
Current key provisions include:
Eligible size exchanges may be requested within 14 days of delivery.
Returned items must generally be:
Customers are responsible for return shipping unless the item arrived damaged or incorrect.
Due to the nature of our products and print-on-demand production, eligible returns are generally issued as store credit rather than a refund to the original payment method, subject to the terms of our Refund and Exchange Policy.
Applicable processing fees may be deducted from store credit where stated in the policy.
If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery.
We may request:
After verification, an appropriate replacement or other resolution may be provided.
Certain products may be designated final sale and may not be eligible for return or exchange, including:
Please allow approximately 3–7 business days after receipt of an eligible return for an exchange or store-credit request to be processed.
The full Refund and Exchange Policy controls if there is any inconsistency between this summary and the policy page.
You may be able to create a customer account on our website.
You are responsible for:
We may suspend or close accounts that are used fraudulently, unlawfully, or in violation of these Terms.
Inactive accounts may be retained or removed in accordance with our Privacy Policy and WooCommerce data-retention settings.
Unless otherwise stated, the content of this website is owned by or licensed to Designs by CJ, LLC and/or Twisted Teddy Apparel.
This may include:
You may not reproduce, copy, distribute, modify, sell, license, publish, commercially exploit, or otherwise use our protected content without permission except as permitted by law.
Purchasing a physical product does not transfer ownership of the underlying artwork, trademark, copyright, or other intellectual-property rights.
You may not use the website to:
We may restrict access or take other reasonable action in response to prohibited conduct.
If you voluntarily provide reviews, comments, feedback, suggestions, photographs, or other submissions, you represent that you have the right to provide that material.
Your submissions must not:
Where permitted by law, we may use customer feedback to operate and promote our business.
We are not obligated to publish every submission and may remove content that violates these Terms or applicable law.
Our website may contain links to third-party websites or rely on services operated by third parties.
Examples may include:
We do not control third-party websites or services.
Your interactions with third parties may be governed by their own terms, privacy policies, and business practices.
We are not responsible for third-party content or services except to the extent required by applicable law.
We try to provide accurate information, but the website may occasionally contain:
We reserve the right to correct errors and update information.
Where reasonably necessary, we may cancel or modify an affected order.
Nothing in this section limits rights that cannot legally be waived.
Your submission and use of personal information through our website is governed by our Privacy Policy.
Our Privacy Policy explains:
Please review the Privacy Policy for additional information.
To the extent permitted by applicable law, we do not guarantee that the website will always be:
The website and its online services are provided on an “as available” basis to the extent permitted by law.
Nothing in these Terms excludes any warranty, consumer right, or remedy that cannot legally be excluded.
To the fullest extent permitted by applicable law, Designs by CJ, LLC, Twisted Teddy Apparel, and their owners, employees, contractors, service providers, and representatives will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website or services when such damages may legally be limited or excluded.
This may include loss of profits, revenue, data, or other economic loss.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
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To the extent permitted by law, you agree to indemnify and hold harmless Designs by CJ, LLC, Twisted Teddy Apparel, and their owners, employees, contractors, and service providers from third-party claims arising from:
This obligation applies only to the extent permitted by applicable law.
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If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed when necessary.
The remaining provisions will continue in effect.
Our failure to enforce a provision of these Terms does not waive our right to enforce that provision later.
A waiver of one provision or violation does not automatically waive another provision or violation.
You may stop using our website at any time.
We may suspend or terminate access to the website where reasonably necessary because of:
Provisions that logically should continue after termination—including intellectual-property, liability, payment, dispute, and indemnification provisions—will remain effective as applicable.
These Terms are governed by applicable United States federal law and the laws of the State of Louisiana, without regard to conflict-of-law principles, except where another jurisdiction’s mandatory consumer-protection law applies.
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This section is intended as a general governing-law provision and should be reviewed by a qualified attorney if you want advice regarding venue, arbitration, class-action waivers, or other dispute-resolution provisions.
These Terms, together with policies incorporated by reference—including the Privacy Policy and Refund and Exchange Policy—constitute the agreement between you and us concerning use of the website and purchases made through the store, except where another written agreement applies.
We may update these Terms periodically to reflect:
The current version will be posted on this page.
The Last updated date at the top of the page will be revised when material changes are made.
Your continued use of the website after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.
Questions about these Terms of Service may be sent to:
Designs by CJ, LLC / Twisted Teddy Apparel
Chalmette, Louisiana 70043
United States